SMS Terms & Conditions

1/1/2026
Sassafras Home Services

Overview

By opting into SMS communications from Sassafras Home Improvements (“we,” “our,” or “us”), you agree to receive text messages related to your inquiries, projects, and services. These messages may be sent using an automated system.

Types of Messages You May Receive

By providing your phone number and opting in, you may receive messages including, but not limited to:

  • Appointment confirmations and reminders
  • Project updates and scheduling notifications
  • Estimates, invoices, and job-related communication
  • Customer service responses
  • Promotional offers and marketing messages (only if you opt in)

Message Frequency

Message frequency will vary depending on your interaction with our company. You may receive multiple messages per project or inquiry.

Message & Data Rates

Message and data rates may apply based on your mobile carrier and service plan. Sassafras Home Improvements is not responsible for any charges incurred.

Opt-Out Instructions

You can opt out of SMS messages at any time.

To stop receiving messages, reply:
STOP

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

Help & Support

If you need assistance, reply:
HELP

Or contact us directly:

  • 📞 Phone: 302-574-0709
  • 🌐 Website: www,sassafrashomeservices.com

Consent to Receive Messages

By providing your phone number and opting in:

  • You consent to receive SMS messages from Sassafras Home Improvements
  • You confirm that you are the authorized user of the phone number provided
  • You understand that consent is not a condition of purchase

Privacy Policy

We respect your privacy and are committed to protecting your information. We do not sell or share your personal information with third parties for marketing purposes.

For more information, please review our Privacy Policy:
www.sassafrashomeservices.com/about-us/privacy-policy

Supported Carriers

Our SMS services are supported by most major mobile carriers. However, delivery is not guaranteed and may be affected by your carrier or network conditions.

Changes to These Terms

Sassafras Home Improvements reserves the right to update or modify these SMS Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sassafras Home Services
📞 302-574-0709
🌐 www.sassafrashomeservices.com

Delaware Counties Served: New Castle County, DE - Kent County, DE - Sussex County, DE

Northern, Coastal, and Southern Delaware Service Areas: Wilmington, DE - Dover, DE - Newark, DE - Middletown, DE - Bear, DE - Hockessin, DE - Greenville, DE - Pike Creek, DE - Claymont, DE - Smyrna, DE - Rehoboth Beach, DE - Lewes, DE - Bethany Beach, DE - Milford, DE - Millsboro, DE - Seaford, DE - Georgetown, DE - And Surrounding Areas

Maryland Service Areas: Cecil County, MD and Kent County, MD

Pennsylvania Service Areas: Chester County, PA and Delaware County, PA 

 

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